Question 1

What is the process for renting heavy machinery from your company?

Accepted Answer

You submit an inquiry, receive a quote, verify your KYC documents, sign the agreement, and we dispatch the roller to your site.

Question 2

Do you provide wet hire (with operator) or dry hire (machine only)?

Accepted Answer

We specialize in wet hire, providing a certified machine operator with every roller. Dry hire is available only for approved corporate accounts.

Question 3

How do you calculate the daily shift hours?

Accepted Answer

A standard daily shift is 8 hours of machine operation. Any additional hours are billed on a pro-rata basis as overtime.

Question 4

What is your primary service area coverage?

Accepted Answer

We serve all municipal areas of Indore and surrounding industrial zones within a 20 KM radius of Khajran.

Question 5

Are mobilization and transport charges included in the rental rate?

Accepted Answer

Mobilization and transport fees are calculated separately based on the distance from our central yard to your site.

Question 6

What payment terms do you offer for long-term rental contracts?

Accepted Answer

Long-term rentals (weekly or monthly) require an advance payment and security deposit, with subsequent billing cycles every 30 days.

Question 7

What happens if a road roller breaks down on my job site?

Accepted Answer

We dispatch a mobile mechanic immediately. If the issue cannot be resolved within 4 hours, we swap the machine.

Question 8

Are fuel costs included in the standard daily hire rates?

Accepted Answer

No, standard rates exclude fuel. The client must supply clean diesel or select our fuel-inclusive billing option.

Question 9

Do you offer bulk discounts for renting multiple compactors?

Accepted Answer

Yes, we provide custom package pricing for multi-unit hires and infrastructure contracts.

Question 10

What documents do I need to submit to rent a compactor?

Accepted Answer

Individual hirers need government ID and address verification; businesses must supply GST registration and PAN details.

Question 11

Can I extend my rental period if my project is delayed?

Accepted Answer

Yes, you can request an extension. Please notify us at least 24 hours before your current agreement expires.

Question 12

What safety training do your operators undergo?

Accepted Answer

Our operators receive safety training covering site hazard identification, blind spot awareness, and defensive operations.

Question 13

Which roller is recommended for compacting base gravel?

Accepted Answer

We recommend our vibratory single-drum roller for base gravel compaction.

Question 14

Do you rent rollers for night shifts in commercial areas?

Accepted Answer

Yes, we can arrange night-shift operators for road repairs to prevent traffic delays.

Question 15

How is the physical security of the machine managed overnight?

Accepted Answer

The hirer is responsible for providing secure site parking or watchman security during non-operational hours.

Frequently Asked Questions